Amex Customer Service Phone Number: Are you facing any issues with American Express? It could be excessive charges on your credit card, fraudulent charges, or dissatisfaction with their services and you want to cancel. Perhaps you need to contact them because you’ve lost your card or you’re traveling and need the correct number. Although the number may be listed on the back of your card, it can be hard to read or you may have lost your card altogether. Regardless of the reason, this article will guide you on how to contact Amex Customer Service Phone Number.
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How to Call Amex Customer Service Phone Number?
Making a customer service call to American Express can be a hassle. You may have to navigate through multiple options to reach the department you need, be put on hold for a long time, or get transferred to a department that doesn’t address your concern. But don’t worry, we have compiled some helpful contact numbers that may make your call smoother and enable you to get answers from their customer service team.
Amex 24/7 Customer Service
If you have a question or issue with your Amex account, the first step is to try the 24/7 customer service line. This line is available at any time, day or night, and can handle a wide range of inquiries. The Amex 24/7 customer service number is 1-800-528-4800. Keep in mind that you’ll need to provide your account information when you call, so be sure to have your card handy.
Tips to Call Amex Customer Service Phone Number
Firstly, use the American Express contact number for your country. If you’re in the USA, call 1 (800) 528-4800. If you’re located outside the United States, visit the American Express international contact list to find the number for the country you’re in.
Secondly, if you need to pay your American Express bill and want to contact the company, call 1-800-472-9297 in the USA.
Lastly, if you want to speak with a representative about applying for an American Express card in the USA, call (800) 223-2670 (available 7 days a week from 6 AM to 2 AM ET).
If you’re still unable to get through to a person or obtain the answers you require, we can assist you.
If you need to contact American Express, there are a few tips to keep in mind when calling their contact numbers. American Express has offices in the Philippines, India, and New Jersey and they offer 24-hour service, seven days a week.
To skip listening to the many prompt options and speak with a customer service representative, press zero immediately at each prompt. You can also enter your American Express card number right away and hold for a representative on the first prompt.
The above phone numbers provide assistance 24/7 unless otherwise indicated. However, if you don’t want to wait on hold for a long time to speak with a representative, the best time to call is in the morning at around 8:30 am. This may help you avoid extended hold times and receive a faster response.
How to Call AMEX While Traveling?
If you are a US citizen traveling overseas and you experience a problem such as losing your American Express card or facing issues like card decline, you can contact customer service through your online account. However, if you need to make a call to American Express, you can do so collect by requesting the operator and using the access code for your location. Dial +336-393-1111 to connect. Please note that your cell phone provider may charge you roaming fees or international minutes for making the call.
If you need to pay your bill while traveling, you can also call American Express at 1-800-472-9297 to make a payment.
How to Contact American Express Using Chat?
If you’re an American Express card member, you have the option to chat with a representative through the company’s online chat service. To access this feature, simply login to your online account and click on the “help” button located at the top of the account page.
When using the chat service, it’s recommended to access it from a desktop computer and ensure your browser is set to full-screen mode. This allows you to clearly view all the options displayed on the online page, making it easier to navigate and communicate with the representative.
Contacting American Express via Social Media?
In addition to traditional contact methods such as phone, email, and snail mail, American Express can also be contacted through social media sites such as Facebook or Twitter. However, it’s important to avoid giving out overly personal information and instead ask for more private contact information via these sites.
Contacting American Express Address
If you prefer to contact American Express through the mail, here are the company’s snail mail addresses:
- General Information: American Express P.O. Box 981535, El Paso, TX 79998-1535
- Bill Payment: American Express / P.O. Box 650448 / Dallas, TX 75265-0448
- Overnight Bill Payment: American Express / Attn: Express Mail Remittance Processing / 20500 Belshaw Ave. / Carson, CA 90746
If you’ve exhausted all of these contact options and still cannot get in touch with American Express customer service, there are a few other options you can try. One is to file a claim against American Express with consumer arbitration or consider legal action.
American Express Personal Card Customer Service Numbers
If you need assistance with any of the American Express credit cards, you can use the phone numbers provided in this section. Here are the customer service numbers for American Express personal cards:
- American Express Cash Magnet® Card
- American Express® Gold Card
- American Express® Green Card
- The Amex EveryDay® Credit Card
- The Amex EveryDay® Preferred Credit Card
- Blue Cash Everyday® Card from American Express
- Blue Cash Preferred® Card from American Express
- Delta SkyMiles® Blue American Express Card
- Delta SkyMiles® Gold American Express Card
- Delta SkyMiles® Platinum American Express Card
- Delta SkyMiles® Reserve American Express Card
- Hilton Honors American Express Aspire Card
- Hilton Honors American Express Card
- Hilton Honors American Express Surpass® Card
- Marriott Bonvoy Brilliant® American Express® Card
- The Platinum Card® from American Express
To report a lost or stolen card, or fraudulent activity, or dispute a charge, call 800-528-4800. To make payments by phone, call 800-472-9297.
To apply for a card, call 888-297-1244.
To check your application status, call 877-239-3491.
If you hold a card that is not listed, you can still call the provided numbers or the number on the back of your card for assistance.
Note: When reporting any issue, ensure you provide only the necessary information to protect your personal details.
American Express Business Card Customer Service Numbers
For assistance with American Express business cards, please refer to the phone numbers provided in this section.
Amex Customer Service Phone Number for Business Cards: 800-492-3344
- Amazon Business American Express Card
- Amazon Business Prime American Express Card
- American Express Blue Business Cash™ Card
- American Express® Business Gold Card
- The Blue Business® Plus Credit Card from American Express
- Business Green Rewards Card from American Express
- The Business Platinum Card® from American Express
- Delta SkyMiles® Gold Business American Express Card
- Delta SkyMiles® Platinum Business American Express Card
- Delta SkyMiles® Reserve Business American Express Card
- The Hilton Honors American Express Business Card
- Lowe’s Business Rewards Card from American Express
- Marriott Bonvoy Business® American Express® Card
- The Plum Card® from American Express
Note: If you hold a card that is not listed, you can still call the provided phone numbers or refer to the number on the back of your card for assistance. However, your card may no longer be open to new applicants.
- To report a lost or stolen card, fraud, or dispute a charge: 800-528-4800
- To make payments by phone: 800-472-9297
- To apply for a card: 800-519-6736
- To verify your card: Call the number on the activation sticker or verify the receipt online.
American Express Corporate Cards Customer Service Numbers
If you’re a corporate cardholder whose card is managed by your employer, these are the customer service numbers you need:
General Amex Customer Service Phone Number for Corporate Cards: 800-528-2122
- American Express® / Business Extra® Corporate Card
- American Express® Corporate Gold Card
- American Express® Corporate Green Card
- Corporate Platinum Card® by American Express
For Platinum Customer Service: 800-492-3932
To report a lost or stolen card, fraud, or dispute a charge, call: 800-528-4800
To verify your card, call the number listed on the activation sticker or verify the receipt online.
Note that Program Administrators should call 888-800-8564 for customer service support.
For American Express Travel and Membership Rewards Customer Service numbers, use the following:
- For reservations for air, hotel, and car rentals:
- Inside the U.S.: 800-297-2977
- Outside the U.S.: 312-980-7807
- For reservations for cruises: 800-297-5627
- Membership Rewards Customer Service Number: 800-297-3276
American Express Customer Service Hours
Most Amex customer service lines are available 24/7, which means you can get assistance whenever you need it. However, it’s important to note that some lines may have limited availability on certain holidays or during high call volume periods. To check the specific hours for a particular Amex customer service line, visit the Amex website or check the back of your card for the appropriate phone number.
American Express Login
To access your American Express account online, you’ll need to go to the American Express website and log in. Here’s how to do it:
Go to the American Express website
The first step to accessing your American Express account online is to go to the American Express website. You can do this by typing “americanexpress.com” into your web browser or by clicking on this link: https://www.americanexpress.com/.
Click on “Log In”
Once you’re on the American Express homepage, look for the “Log In” button in the top-right corner of the screen. Click on this button to begin the login process.
Enter your user ID and password
On the next page, you’ll be asked to enter your user ID and password. If you haven’t already set up an online account, you’ll need to click on the “Create New Online Account” button and follow the prompts to create your account.
Verify your identity
Once you’ve entered your user ID and password, you may be asked to verify your identity. This could involve answering security questions, entering a verification code that was sent to your phone or email, or using a fingerprint or other biometric authentication method.
Access your account
Once you’ve successfully logged in and verified your identity, you’ll be able to access your American Express account online. From here, you can view your balance, pay your bill, manage your rewards, and more.
In addition to logging in to your account online, American Express also offers a mobile app that you can use to manage your account on the go. The app is available for iOS and Android devices and can be downloaded from the App Store or Google Play.
Conclusion – Amex Customer Service Phone Number
In conclusion, American Express provides several customer service options to ensure that its cardholders can easily access support whenever they need it. These options include phone numbers for general customer service, Platinum cardholders, and corporate cardholders, as well as numbers for booking travel and managing Membership Rewards accounts. In addition to phone support, American Express also offers customer service through its website and mobile app, including chat and email options. With its 24/7 customer service availability, American Express prioritizes providing timely and efficient assistance to its cardholders. Whether you need help with a lost or stolen card, a disputed charge, or general account questions, American Express offers a range of options to make sure that you can quickly and easily get the support you need.
If you ever need to get in touch with American Express, this guide can serve as a useful resource. It outlines the different options available for contacting the company, such as through phone, chat, and social media. This can be helpful for tasks like making payments, disputing charges, or applying for a new card.